Below FAQ are some common shipping information.
If you have other questions, please reach us via info@keenjewel.com.
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Shipping
Orders ship Monday to Friday excluding National holidays. Standard Shipping | Depends on country. It is calculated on the check out.
Once your order has shipped from our warehouse, you will receive an email notification with a tracking information. Please also check your junk email. This email will have all your shipping information and ways to track your order. Please note you will not get tracking information until your order is processed and shipped. There may be additional shipping delays due to high order volumes.
We apologize for any inconvenience if you are missing items from your order or received the incorrect item. If this should happen please contact our Customer Care team immediately so we can resolve the issue.